Ministry of Consumer and Business Services - Vote 724

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The Expenditure Estimates are available in PDF and HTML versions. The PDF version is a format reflecting the true printed version. The HTML version is an accessible format.

INTEGRATED SERVICE DELIVERY PROGRAM - VOTE 805

This program plays an enterprise and leadership role in achieving the government’s vision of high quality integrated service delivery for businesses and individuals. The program provides a number of customer services through Publications Ontario, Access and Inquiry Services, Government Information Centers, and Ontario Business Connects. Through a private sector consortium, the program will deliver the integrated electronic government services and products to individuals such as: current legislation and government publications, the ability to change addresses with several ministries, and renewals of outdoor cards and vehicle licence plate stickers, etc.

INTEGRATED SERVICE DELIVERY PROGRAM 805 - Summary

VOTE and item
Accrual 2003-04 Estimates
PROGRAM AND ACTIVITIES
Cash 2002-03 Estimates
Cash 2001-02 Actual
$
$
$
805
INTEGRATED SERVICE DELIVERY PROGRAM
       
OPERATING
       
1
35,942,900
Integrated Service Delivery6
29,607,400
27,173,616
35,942,900
Total Operating
29,607,400
27,173,616
13,641,900
Less: Special Warrants
13,723,000
-
22,301,000
Amount to be Voted
15,884,400
27,173,616

NOTE: Commencing in 2003-04, Estimates are presented on the accrual basis of accounting. Information for 2002-03 and earlier years is presented on the modified cash basis, and therefore comparison between 2003-04 and earlier year figures may not be meaningful. Differences between cash and accrual relate to adjustments such as timing of transfer payments and provisions for bad debts, that would increase or decrease the 2002-03 amounts had they been presented on the accrual basis.

Adjustments for this Ministry, if any, are indicated by superscripted references above and are explained on the page following the Ministry Summary - Reconciliation of 2002-03 Estimates from Cash to Accrual.

INTEGRATED SERVICE DELIVERY PROGRAM - Standard Accounts Classification

OPERATING
Integrated Service Delivery (805-1)
$
Salaries and wages
12,270,600
Employee benefits
1,934,800
Transportation and communication
1,256,600
Services
25,141,500
Supplies and equipment
2,545,200
 
43,148,700
Less: Recoveries
7,205,800
 
35,942,900
Program Management
$
Salaries and wages
6,125,800
Employee benefits
913,400
Transportation and communication
569,700
Services
22,927,800
Supplies and equipment
664,500
 
31,201,200
Less: Recoveries
3,220,200
 
27,981,000
Government Information Centres
$
Salaries and wages
2,768,700
Employee benefits
462,700
Transportation and communication
213,700
Services
899,600
Supplies and equipment
50,600
 
4,395,300
Access and Inquiry Services
$
Salaries and wages
1,952,800
Employee benefits
305,600
Transportation and communication
75,700
Services
383,700
Supplies and equipment
275,100
 
2,992,900
Less: Recoveries
290,000
 
2,702,900
Publications Ontario
$
Salaries and wages
1,423,300
Employee benefits
253,100
Transportation and communication
397,500
Services
930,400
Supplies and equipment
1,555,000
 
4,559,300
Less: Recoveries
3,695,600
 
863,700
Total Operating for Integrated Service Delivery Program
35,942,900