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SERVICEONTARIO PROGRAM - VOTE 1814

ServiceOntario is the government’s service gateway for information and routine transactions for individuals and businesses. ServiceOntario is making it easier for Ontarians to get fast, friendly and easy access to Ontario government information and services that are efficient and cost-effective. ServiceOntario’s vision is to be recognized for meeting or exceeding customer expectations with our service, solutions, leadership and people, every time.

Aligned with the ServiceOntario program, the ServiceOntario Information & Technology Cluster provides strategic advice and cost-effective technology solutions for ServiceOntario and ministry partners in implementing key business objectives as well as modernizing government services via public-facing online applications.

VOTE SUMMARY
($)
ITEM # ITEM

Estimates
2013-14

Estimates
2012-13

Difference
Between
2013-14
and
2012-13

Actual
2011-12

  OPERATING EXPENSE        
1 ServiceOntario 280,613,100 275,069,300 5,543,800 281,536,846
4 ServiceOntario I&IT Cluster 6,312,200 7,695,000 (1,382,800) 8,300,648
  TOTAL OPERATING EXPENSE TO BE VOTED 286,925,300 282,764,300 4,161,000 289,837,494
Statutory Claims against Land Titles Assurance Fund, the Land Titles Act 5,001,000 5,001,000 - -
Statutory Bad Debt Expense, the Financial Administration Act 301,000 301,000 - 58,704
  Total Statutory Appropriations 5,302,000 5,302,000 - 58,704
  Total Operating Expense 292,227,300 288,066,300 4,161,000 289,896,198
  CAPITAL EXPENSE        
2 ServiceOntario 2,001,000 2,001,000 - 1,999,966
5 ServiceOntario I&IT Cluster 1,000 1,000 - -
  TOTAL CAPITAL EXPENSE TO BE VOTED 2,002,000 2,002,000 - 1,999,966
Statutory Amortization, the Financial Administration Act 5,259,500 2,388,700 2,870,800 559,832
Statutory Amortization, the Financial Administration Act 1,000 1,000 - -
  Total Statutory Appropriations 5,260,500 2,389,700 2,870,800 559,832
  Total Capital Expense 7,262,500 4,391,700 2,870,800 2,559,798
  CAPITAL ASSETS        
3 ServiceOntario 1,000 2,762,800 (2,761,800) 15,559,218
- ServiceOntario I&IT Cluster - 1,000 (1,000) -
  TOTAL CAPITAL ASSETS TO BE VOTED 1,000 2,763,800 (2,762,800) 15,559,218
  Total Capital Assets 1,000 2,763,800 (2,762,800) 15,559,218



Standard Account by Item and Sub-items
($)
VOTE -ITEM
#
STANDARD ACCOUNT BY ITEM AND SUB-ITEMS      
  OPERATING EXPENSE      
1814-1 ServiceOntario      
  Salaries and wages     126,934,100
  Employee benefits     16,810,100
  Transportation and communication     10,079,400
  Services     121,899,000
  Supplies and equipment     11,153,100
  Subtotal     286,875,700
  Less: Recoveries     6,262,600
  Total Operating Expense to be Voted     280,613,100
  Statutory Appropriations      
  Other transactions      
Statutory    Claims against Land Titles Assurance Fund, the Land Titles Act     5,001,000
  Statutory Appropriations      
  Other transactions      
Statutory    Bad Debt Expense, the Financial Administration Act     301,000
1814-4 ServiceOntario I&IT Cluster      
  Salaries and wages     11,627,700
  Employee benefits     1,569,700
  Services     32,784,000
  Subtotal     45,981,400
  Less: Recoveries     39,669,200
  Total Operating Expense to be Voted     6,312,200
  Total Operating Expense for ServiceOntario Program     292,227,300
  CAPITAL EXPENSE      
1814-2 ServiceOntario      
  Services     2,000,000
  Other transactions      
     Loss on asset disposal     1,000
  Total Capital Expense to be Voted     2,001,000
  Statutory Appropriations      
  Other transactions      
Statutory    Amortization, the Financial Administration Act     5,259,500
1814-5 ServiceOntario I&IT Cluster      
  Other transactions      
     Loss on Asset Disposal     1,000
  Total Capital Expense to be Voted     1,000
  Statutory Appropriations      
  Other transactions      
Statutory    Amortization, the Financial Administration Act     1,000
  Total Capital Expense for ServiceOntario Program     7,262,500
  CAPITAL ASSETS      
1814-3 ServiceOntario      
  Business application software - asset costs     1,000
  Total Capital Assets to be Voted     1,000
  Total Capital Assets for ServiceOntario Program     1,000