ServiceOntario is the government's service gateway for information and routine transactions for individuals and businesses. ServiceOntario is making it easier for Ontarians to get government services by providing support in-person, at kiosks, by mail, telephone and online. ServiceOntario is modernizing its service delivery network to improve service access and quality, and reduce wait times. It is integrating services and consolidating locations so more Ontarians will be able to do "one-stop-shopping" for licensing and registration services. Aligned with the ServiceOntario program and Corporate I&IT program, the Government Services Cluster provides strategic advice and cost-effective technology solutions for ServiceOntario and ministry partners in implementing key businesses objectives as well as modernizing government services via public-facing online applications.
VOTE -ITEM # |
STANDARD ACCOUNT BY ITEM AND SUB-ITEMS | |||
---|---|---|---|---|
OPERATING EXPENSE | ||||
1814-1 | ServiceOntario | |||
Salaries and wages | 127,340,600 | |||
Employee benefits | 16,969,300 | |||
Transportation and communication | 7,163,700 | |||
Services | 118,321,400 | |||
Supplies and equipment | 11,595,300 | |||
Subtotal | 281,390,300 | |||
Less: Recoveries | 11,027,300 | |||
Total Operating Expense to be Voted | 270,363,000 | |||
Statutory Appropriations | ||||
Other transactions | ||||
Statutory | Claims against Land Titles Assurance Fund, the Land Titles Act | 5,001,000 | ||
Statutory Appropriations | ||||
Other transactions | ||||
Statutory | Bad Debt Expense, the Financial Administration Act | 301,000 | ||
1814-4 | Government Services Cluster | |||
Salaries and wages | 20,476,000 | |||
Employee benefits | 2,941,800 | |||
Transportation and communication | 573,000 | |||
Services | 48,771,100 | |||
Supplies and equipment | 887,900 | |||
Subtotal | 73,649,800 | |||
Less: Recoveries | 55,188,100 | |||
Total Operating Expense to be Voted | 18,461,700 | |||
Total Operating Expense for ServiceOntario Program | 294,126,700 | |||
CAPITAL EXPENSE | ||||
1814-2 | ServiceOntario | |||
Services | 2,000,000 | |||
Other transactions | ||||
Loss on asset disposal | 1,000 | |||
Total Capital Expense to be Voted | 2,001,000 | |||
Statutory Appropriations | ||||
Other transactions | ||||
Statutory | Amortization, the Financial Administration Act | 928,800 | ||
1814-5 | Government Services Cluster | |||
Other transactions | ||||
Loss on Asset Disposal | 1,000 | |||
Total Capital Expense to be Voted | 1,000 | |||
Statutory Appropriations | ||||
Other transactions | ||||
Statutory | Amortization, the Financial Administration Act | 1,000 | ||
Total Capital Expense for ServiceOntario Program | 2,931,800 | |||
CAPITAL ASSETS | ||||
1814-3 | ServiceOntario | |||
Business application software - salaries and wages | 1,344,100 | |||
Business application software - employee benefits | 181,000 | |||
Business application software - asset costs | 16,539,300 | |||
Total Capital Assets to be Voted | 18,064,400 | |||
1814-6 | Government Services Cluster | |||
Business application software - salaries and wages | 712,600 | |||
Business application software - employee benefits | 94,000 | |||
Business application software - asset costs | 22,549,000 | |||
Subtotal | 23,355,600 | |||
Less: Recoveries | 23,354,600 | |||
Total Capital Assets to be Voted | 1,000 | |||
Total Capital Assets for ServiceOntario Program | 18,065,400 |