MAIN HEADING: ServiceOntario Program - VOTE 1814

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ServiceOntario Program - VOTE 1814

ServiceOntario is the gateway to government services for the people of Ontario, delivering information and routine transactions on behalf of OPS ministries and interjurisdictional partners. ServiceOntario is a recognized public leader in service integration, providing value for tax dollars, meeting or exceeding customer expectations and expertise in service delivery transformation. ServiceOntario is collaborating with partners to leverage its core strengths and is modernizing to improve customer convenience while increasing efficiency, streamlining service and shifting customers to the convenient and lower-cost online channel.

Aligned with the ServiceOntario program, the ServiceOntario Information and Information Technology Cluster provides strategic advice and cost-effective technology solutions for ServiceOntario and ministry partners in implementing key business objectives as well as modernizing government services via public-facing online applications.

Vote Summary
($)
ITEM # ITEM

Estimates
2014-15

Estimates
2013-14

Difference
Between
2014-15
and
2013-14

Actual
2012-13

  OPERATING EXPENSE        
1 Service Ontario 270,466,000 271,985,800 (1,519,800) 271,234,619
4 ServiceOntario I&IT Cluster 16,246,100 15,460,500 785,600 14,919,364
Total Including Special Warrants 286,712,100 287,446,300 (734,200) 286,153,983
Less: Special Warrants 82,617,000 - 82,617,000 -
  TOTAL OPERATING EXPENSE TO BE VOTED 204,095,100 287,446,300 (83,351,200) 286,153,983
Special Warrants 82,617,000 - 82,617,000 -
S Claims against Land Titles Assurance Fund, the Land Titles Act 5,001,000 5,001,000 - -
S Bad Debt Expense, the Financial Administration Act 301,000 301,000 - 43,045
  Total Statutory Appropriations 5,302,000 5,302,000 - 43,045
  Total Operating Expense 292,014,100 292,748,300 (734,200) 286,197,028
  CAPITAL EXPENSE        
2 Service Ontario 2,001,000 2,001,000 - 755,639
5 ServiceOntario I&IT Cluster 1,000 1,000 - -
Total Including Special Warrants 2,002,000 2,002,000 - 755,639
Less: Special Warrants 749,500 - 749,500 -
  TOTAL CAPITAL EXPENSE TO BE VOTED 1,252,500 2,002,000 (749,500) 755,639
Special Warrants 749,500 - 749,500 -
S Amortization, the Financial Administration Act 5,259,500 5,259,500 - 1,900,090
S Amortization, the Financial Administration Act 1,000 1,000 - -
  Total Statutory Appropriations 5,260,500 5,260,500 - 1,900,090
  Total Capital Expense 7,262,500 7,262,500 - 2,655,729
  CAPITAL ASSETS        
3 Service Ontario 825,000 1,000 824,000 13,663,844
Total Including Special Warrants 825,000 1,000 824,000 13,663,844
Less: Special Warrants 208,500 - 208,500 -
  TOTAL CAPITAL ASSETS TO BE VOTED 616,500 1,000 615,500 13,663,844
Special Warrants 208,500 - 208,500 -
  Total Capital Assets 825,000 1,000 824,000 13,663,844


Standard Account by Item and Sub-Items
($)
VOTE-
ITEM
#
STANDARD ACCOUNT BY ITEM AND SUB-ITEMS      
  OPERATING EXPENSE      
1814-1 Service Ontario      
      Salaries and wages     127,833,900
      Employee benefits     16,963,900
      Transportation and communication     10,079,400
      Services     111,348,300
      Supplies and equipment     11,153,100
  Subtotal     277,378,600
  Less: Recoveries     6,912,600
  Total Operating Expense     270,466,000
1814-4 ServiceOntario I&IT Cluster      
      Salaries and wages     12,191,500
      Employee benefits     1,643,000
      Services     37,932,500
  Subtotal     51,767,000
  Less: Recoveries     35,520,900
  Total Operating Expense     16,246,100
  Statutory Appropriations      
      Other transactions      
Statutory         Claims against Land Titles Assurance Fund, the Land Titles Act     5,001,000
  Statutory Appropriations      
      Other transactions      
Statutory         Bad Debt Expense, the Financial Administration Act     301,000
  Total Operating Expense for ServiceOntario Program     292,014,100
  CAPITAL EXPENSE      
1814-2 Service Ontario      
      Services     2,000,000
      Other transactions      
          Loss on asset disposal     1,000
  Total Capital Expense     2,001,000
1814-5 ServiceOntario I&IT Cluster      
      Other transactions      
          Loss on Asset Disposal     1,000
  Total Capital Expense to be Voted     1,000
  Statutory Appropriations      
      Other transactions      
Statutory         Amortization, the Financial Administration Act     5,259,500
  Statutory Appropriations      
      Other transactions      
Statutory         Amortization, the Financial Administration Act     1,000
  Total Capital Expense for ServiceOntario Program     7,262,500
  CAPITAL ASSETS      
1814-3 Service Ontario      
      Business application software - asset costs     825,000
  Total Capital Assets     825,000
  Total Capital Assets for ServiceOntario Program     825,000